Avaya One-X If you are working in Avaya One-X Agent or Communicator, you suddenly receive an error message. If you are unable to click 'OK' to the error message, end Avaya One-X by right-clicking the application icon in the task bar and choosing exit or by using Task Manager to forcefully quit.
Avaya VoIP Phone Software (softphone)
ToolBox -- Diagnostics & Tools Related Information Avaya Equinox® for macOS turns your Mac into a powerful communications and collaboration system that can work in conjunction with your Avaya deskphone or enable you to work without compromise from anywhere.
- Avaya Workplace integrates your iPhone and iPad with your office Avaya Aura or IP Office communications environment and delivers mobile voice & video VoIP calling, rich conferencing, instant messaging, presence, visual voicemail, corporate directory.
November 4th, 2019
The Avaya VoIP phone app (currently called 'Avaya IX Workplace', formerly called 'Avaya Equinox' and 'Avaya one-X Communicator') is the recommended and supported softphone app for your Avaya VoIP telephone.
Here are the UW-IT instructions for installing the Avaya app:
Be sure to install the app while you are on campus and connected to a UW wired or wireless network.
Here are some instructional videos provided by UW-IT:
If you are using a Mac, follow these additional steps once you have finished following the above instructions.
If you have any questions after reading this article or if you need any help, please don't hesitate to contact the iSchool IT Help Desk.
https://ischool.uw.edu/help
(206) 616-3086
It was such a pain to pack Avaya One-X Communicator SCCM Application Package! It is using InstallShield, but it is not a typical installation package. When I was reading the admin manual, I can use 'install.exe -silent' to install silently successful on a local machine. But when I push it via SCCM, it just failed every time.
I tried using batchfile to invoke this silent parameter but failed as well.
So here is the solution, when you open the install.exe, do not click next, just let it sit there:
Now we go to your local user folder : UsersusernameAppDataLocalDownloaded Installations:
Now you can see 3 folder, click on each of them, you will find the main avaya one-x communicator installer, which is onexc_6_2_3_setup.msi, you can using SCCM to auto popular application information. However this is not done yet.
Go to the other two folders, and find Avaya.UCA.TypeLIbrary.msi, this is another file needed for the application.
We upload these two msi files to SCCM server, and use a batch file to run it :
Avaya One X Communicator Mac
@echo off
cls
echo ——————————————————–
echo Installing Avaya One-X Communicator
echo Rui Qiu
echo 07132015
echo ——————————————————–
REM Install Avaya One-X Communicator Library Plugin
msiexec.exe /qb /norestart /i '%~dp0Avaya.UCA.TypeLibrary.msi'
Here are some instructional videos provided by UW-IT:
If you are using a Mac, follow these additional steps once you have finished following the above instructions.
If you have any questions after reading this article or if you need any help, please don't hesitate to contact the iSchool IT Help Desk.
https://ischool.uw.edu/help
(206) 616-3086
It was such a pain to pack Avaya One-X Communicator SCCM Application Package! It is using InstallShield, but it is not a typical installation package. When I was reading the admin manual, I can use 'install.exe -silent' to install silently successful on a local machine. But when I push it via SCCM, it just failed every time.
I tried using batchfile to invoke this silent parameter but failed as well.
So here is the solution, when you open the install.exe, do not click next, just let it sit there:
Now we go to your local user folder : UsersusernameAppDataLocalDownloaded Installations:
Now you can see 3 folder, click on each of them, you will find the main avaya one-x communicator installer, which is onexc_6_2_3_setup.msi, you can using SCCM to auto popular application information. However this is not done yet.
Go to the other two folders, and find Avaya.UCA.TypeLIbrary.msi, this is another file needed for the application.
We upload these two msi files to SCCM server, and use a batch file to run it :
Avaya One X Communicator Mac
@echo off
cls
echo ——————————————————–
echo Installing Avaya One-X Communicator
echo Rui Qiu
echo 07132015
echo ——————————————————–
REM Install Avaya One-X Communicator Library Plugin
msiexec.exe /qb /norestart /i '%~dp0Avaya.UCA.TypeLibrary.msi'
REM Installing Avaya One-X Communicator
msiexec.exe /qb /norestart /i '%~dp0onex.msi'
REM Return exit code to SCCM
exit /B %EXIT_CODE%
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Avaya One-x Communicator User Guide
Woolah! We are done with Avaya One-X Communicator SCCM Application!
